Building Service Worker

Learn to provide quality cleaning services for future employment in the building services industry. You will learn care and maintenance procedures and gain essential industry certifications and hands-on experience through a workplace practicum. As a graduate you will qualify for entry level custodial positions with a wide range of businesses and organizations.

Note: this is a government-funded program, please see the admissions tab below for eligibility. 

 This program is currently not available to international applicants.
Where: Comox Valley
Starts: TBD
Length: 1 month

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I was looking for a change in career and the BSW program was a great opportunity. The training was very thorough and I was able to get a job right after the program ended. I would definitely recommend it for someone looking for a new career.

Joshua DeSipio, BSW grad

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Program Requirements

  • BSW-101 Building Service Work Level 1
  • BSW-104 Building Service Worker Level 2 - Resilient Hard Floor Care
  • BSW-105 Building Service Worker Level 3 - Commercial Carpet Cleaning
  • BSW-107 Building Service Worker Practicum
  • BSW-108 Building Service Worker Foundation Skills
  • OFA-010 Occupation First Aid Level 1
  • CJR-010 Career Planning & Job Readiness

Completion Requirements

Participants must successfully complete 80% of the coursework to receive their NIC Certificate of Completion.

Admission Requirements

This Employment Skills Access (ESA) program is designed to assist unemployed or low-skilled individuals to gain employment. All tuition and books are included for participants who meet the specific ESA eligibility criteria.
You may be eligible if you are:
  1. Unemployed AND not collecting Employment Insurance (EI) AND have not been associated with a regular EI claim the past three years or maternity/parental claim in the past five years; or,
  2. Employed, Low-Skilled (such as those who do not have a high school diploma) or,
  3. Employed, Underemployed (such as those who do not have permanent or full-time employment).

North Island College staff will work with you to answer your questions, help determine your eligibility, assist with forms, and complete the application process.

Space is limited. Apply now! 1-800-715-0914 ext. 4601 or email


All participants must meet the following basic eligibility criteria:

  • Be a Canadian, a permanent resident or protected person legally entitled to work in Canada.
  • Currently reside in British Columbia.
  •  Not a full-time student i.e. not enrolled in high school or taking post-secondary courses at the time of training.
  • At the time of training, not be participating in another provincially or federally funded labour market program.

And belong to one of the following employment categories:

  1. Unemployed (non-EI eligible); or,
  2. Employed, Low-Skilled (such as those who do not have a high school diploma); or,
  3. Employed, Underemployed (such as those who do not have permanent or full-time employment).

Upgrade with us to meet prerequisites

Upgrade your English, math and science courses for entry into the program of your choice. Succeed with the help of NIC’s supportive instructors. Courses are flexible and start several times a year so you can learn at your own pace. We offer daytime and evening options. Learn more

Before Classes Begin

Please call 1-800-715-0914 ext. 4601 or email

Program Highlights

In just four weeks, you can learn to provide quality building custodial services and qualify for entry-level custodial positions in school districts, hospitals, other institutions, hotels, offices, and industrial settings. Training is designed for individuals with limited experience, who have a desire to work in the field and gain the fundamental skills to pursue entry level positions in the industry.

This all-inclusive program includes the following education, training, and certification:

Foundation Skills Training
This course combines classroom instruction, computer lab time, and field trips, and will include lecture, group work and guest speakers. Through class activities and assignments, participants will learn about the building service industry and employer expectations, develop Essential Skills for employment in the industry, and assess their own skills and aptitude for this field.

Participants will become familiar with WHMIS, a hazard communication system that provides information on the safe use of hazardous materials in the workplace. On successful completion, participants will be awarded WHMIS certification.

Occupational First Aid – Level 1
Participants will learn life-saving first aid skills, meeting the requirements for OFA Level 1 certification.

Building Service Worker – Level 1
This is an introduction to the skills required to work in the building service custodial field. Topics include: attitudes, ground rules, WHMIS, blood borne pathogen safety, hanta virus awareness, basic cleaning chemistry, cleaning procedures overview, interior office cleaning, restroom cleaning, daily floor maintenance, and classroom cleaning.

Building Service Worker – Level 2: Hard Floor Care
Students will learn correct care and maintenance procedures for virtually all types of resilient and hard surface flooring, and proper use of equipment.

Building Service Worker – Level 3: Carpet Care
Students will gain an understanding of the objectives of commercial carpet cleaning. Topics include: terminology, safety, common chemicals, products and equipment, and cleaning techniques and procedures.

Building Service Worker – Practicum
This is an instructor-led practicum, providing students with hands-on practical training in the skills and application of theory and principles for the performance of duties as a building service worker.

Transition to Employment Training
Participants will gain skills and tools to make a successful transition to employment - preparing an effective resume for the building service industry and developing job search skills, tools and resources.


Employment Skills Access programs will be accessible throughout the North Island College region, and may be offered in collaboration with community and partners. Please keep in mind that start dates and locations may change to accommodate applicant and community demand.